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Source verified · Task procedure

Find and review skills in Marketplace

Search the Portal Marketplace, inspect a skill’s publisher and access context, and avoid treating discovery as authorization.

Status
Source verified
Article type
Task procedure
Verified
July 15, 2026
Review cycle
90 days
Language
English · Source
Owner
Vianordis portal, marketplace, and support
Source
gscPortal-v2 · e7035d9
Start here

Audience, roles, and scope

Discovery and review of marketplace skills; building, publishing, subscription, and tenant approval are separate workflows.

Who this is for

  • Portal users evaluating available skills

Roles

  • Marketplace user

Before you begin

  • Marketplace access in Portal
  • A known task or capability requirement

Article tags

  • marketplace
  • skills
  • search
  • publisher
Operating guidance

Procedures

Follow the sequence and stop when identity, authorization, target, or result differs from the article.

Procedure 1

Evaluate a marketplace skill

Check suitability and trust signals before requesting or using a skill.

  1. 1
    Search by intended outcome

    Use a precise task or capability term and narrow results without entering confidential information.

  2. 2
    Review the skill detail

    Check the description, publisher, category, visible requirements, and any availability or approval state.

  3. 3
    Follow the governed path

    Use the displayed request, subscription, or launch action only if the skill and data scope are approved by your organization.

Expected result

You identify an appropriate skill and its governed next action without assuming that listing equals approval.

Operating rules

Security and data handling

  • Use only the identity, tenant, role, and data scope approved for the task.
  • Verify targets and expected effects before saving, sending, publishing, exporting, deleting, or approving.
  • Keep secrets and regulated data out of screenshots, URLs, free-text diagnostics, and ordinary support messages.
  • Treat third-party publisher and skill claims as information to validate under organization procurement and security policy.
Verified scope

Known limitations

  • Marketplace metadata can describe capabilities that require additional approval, configuration, subscription, or external terms.
  • A listed skill is not evidence that it is enabled for your tenant.
Problem solving

Troubleshooting

You cannot open Vianordis Portal

Likely cause: The session expired, the account is not entitled, or the required tenant or role claim is missing.

  1. Open the service through the approved Vianordis entry point and sign in again.
  2. Confirm the intended organization, tenant, and account are in use.
  3. If access remains denied, record the time and request an entitlement check; do not attempt direct-URL bypasses.

A documented control or navigation item is not visible

Likely cause: The current role, subscription, tenant configuration, release status, or feature flag does not expose it.

  1. Confirm the audience, role, prerequisites, and limitations in this article.
  2. Refresh after a new sign-in and verify the correct tenant context.
  3. Ask the responsible administrator whether the capability is enabled before reporting a defect.

A saved change or background result is not visible

Likely cause: Validation failed, processing is incomplete, the view is stale, or the feature is locally simulated rather than persisted.

  1. Review inline validation, status indicators, filters, and the selected tenant or workspace.
  2. Refresh once and search by a stable identifier before repeating the action.
  3. Do not repeat irreversible or externally visible actions until the first operation's state is known.
Provenance

Source verification

Marketplace listing, detail, search, and skill metadata were reviewed in the pinned source.

Reviewed paths at e7035d9

  • src/app/(portal)/marketplace/page.tsx
  • src/components/marketplace/SkillGrid.tsx
  • src/components/marketplace/SkillDetailModal.tsx
  • src/app/api/marketplace/[skillId]/route.ts
Escalation

Contact support

Contact support when

  • A repeatable Vianordis Portal error blocks an approved task
  • Expected access, tenant scope, data, or status appears incorrect
  • A security, privacy, financial, compliance, or data-loss concern is suspected

Include

  • The page, action, expected result, and exact error text
  • The time of occurrence with time zone and whether it is reproducible
  • Your tenant, role, browser, and sanitized record or correlation identifier
  • The troubleshooting steps already completed

Never include

  • Passwords, access tokens, API keys, recovery codes, session cookies, or private keys
  • Unredacted personal, financial, health, student, employee, or other regulated data
  • Confidential documents or message bodies unless support provides an approved secure channel
Contact support
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