Manage personal settings and appearance
Configure supported personal preferences, including display and accessibility choices, while distinguishing device-local behavior from account settings.
Audience, roles, and scope
Preferences exposed by the My Vianordis settings interface.
Who this is for
- Signed-in Vianordis users
Roles
- Account holder
Before you begin
- An authenticated My Vianordis session
Article tags
- settings
- appearance
- accessibility
- preferences
Procedures
Follow the sequence and stop when identity, authorization, target, or result differs from the article.
Change a personal preference
Apply one preference at a time and verify its persistence boundary.
- 1Open Settings
From My Vianordis, open personal settings and identify the relevant preference group.
- 2Apply the intended value
Change only the selected preference and observe any immediate preview or confirmation.
- 3Verify the result
Reload the page or start a new session where appropriate and confirm whether the preference follows the account or this browser.
The supported preference is applied and its persistence behavior is understood.
Security and data handling
- Use only the identity, tenant, role, and data scope approved for the task.
- Verify targets and expected effects before saving, sending, publishing, exporting, deleting, or approving.
- Keep secrets and regulated data out of screenshots, URLs, free-text diagnostics, and ordinary support messages.
Known limitations
- Some appearance behavior can be stored by the browser and may not follow the user to another device.
- The available preferences may vary by deployment and enabled capabilities.
Troubleshooting
You cannot open My Vianordis
Likely cause: The session expired, the account is not entitled, or the required tenant or role claim is missing.
- Open the service through the approved Vianordis entry point and sign in again.
- Confirm the intended organization, tenant, and account are in use.
- If access remains denied, record the time and request an entitlement check; do not attempt direct-URL bypasses.
A documented control or navigation item is not visible
Likely cause: The current role, subscription, tenant configuration, release status, or feature flag does not expose it.
- Confirm the audience, role, prerequisites, and limitations in this article.
- Refresh after a new sign-in and verify the correct tenant context.
- Ask the responsible administrator whether the capability is enabled before reporting a defect.
A saved change or background result is not visible
Likely cause: Validation failed, processing is incomplete, the view is stale, or the feature is locally simulated rather than persisted.
- Review inline validation, status indicators, filters, and the selected tenant or workspace.
- Refresh once and search by a stable identifier before repeating the action.
- Do not repeat irreversible or externally visible actions until the first operation's state is known.
Source verification
Settings controls and appearance behavior were traced in the pinned application source.
Reviewed paths at 1f3e2e3
src/app/(my)/settings/page.tsxsrc/components/account/AccountSettings.tsxsrc/components/account/AppearanceCard.tsx
Contact support
Contact support when
- A repeatable My Vianordis error blocks an approved task
- Expected access, tenant scope, data, or status appears incorrect
- A security, privacy, financial, compliance, or data-loss concern is suspected
Include
- The page, action, expected result, and exact error text
- The time of occurrence with time zone and whether it is reproducible
- Your tenant, role, browser, and sanitized record or correlation identifier
- The troubleshooting steps already completed
Never include
- Passwords, access tokens, API keys, recovery codes, session cookies, or private keys
- Unredacted personal, financial, health, student, employee, or other regulated data
- Confidential documents or message bodies unless support provides an approved secure channel